Housing Assistant – £25,000 - Surrey

Social Housing Recruitment have a new and exciting opportunity for a Housing Assistant to work with an award-winning housing association. The organisation we are partnering with are ambitious, expanding and wanting to make a difference to the local community.

Why is this a great opportunity?

• This organisation is innovative and dynamic who provide quality social housing that you could be a part of
• To be a part of a team that believes in putting customers first and have a strong emphasis on making sure tenants are satisfied
• The opportunity to join an organisation that support professional qualifications

The Housing Assistant responsibilities include:

• Supporting the neighbourhood team to meet its responsibilities of tenancy terminations, allocations, new lettings, transfers, and mutual exchanges
• Working alongside the Customer Experience, Income and Neighbourhood Teams to provide a high-quality service to both internal and external customers.
• Delivering advice to customers and team members via telephone, live chat, email and face to face whilst delivering excellent customer service.

The successful Housing Assistant must possess:

• Experience of working in a customer facing role
• Knowledge and understanding on the social housing sector
• Excellent IT skills, including use of Word and Excel

In return, the successful candidate will receive a salary up to £25,000. On top of this, you will receive a fantastic benefits package including 25 days annual leave rising with service, opportunities for learning and career development and a choice of flexible benefits.

To ensure you don’t miss out on this excellent opportunity, please reply to us today on 02037622793 or email d.mclachlan@Shrecruit.co.uk to express your interest