Neighbourhood Officer – £30,731 + £1,200 Car Allowance – Surrey

Social Housing Recruitment have a new and exciting opportunity for a Neighbourhood Officer to work with an award-winning housing association. The organisation we are partnering with are ambitious, quality focused and wanting to make a difference to the local community.

The successful Neighbourhood Officer will take responsibility for managing a patch within one of three housing operational regions working as part of a team to deliver the best customer experience.

Why is it a great opportunity?

• The organisation is committed to making positive changes to the community by providing affordable quality homes.
• To work for a customer focused, diverse, inclusive and supportive workforce who support learning and development opportunities.  
• They are an organisation who have clear and concise communication and strategy goals.

The Neighbourhood Officer responsibilities include:

• Providing a multi-tenure, housing and tenancy management landlord service
• Ensuring the provision of high quality, value for money housing, repairs, estate and tenancy management services to customers of all tenures
• Ensuring that all customers, leaseholders, tenants, freeholders receive a value for money service
• Managing and maintaining customer enquiries, including estate, housing, tenancy and ASB cases but no income or rent arrears

The successful Neighbourhood Officer must possess:

• Experience of working within a Social Housing environment
• Excellent written communication skills
• An understanding of housing policies

In return, the successful candidate will receive a salary of £30,000 + £1200 car allowance. On top of this, you will receive a fantastic benefits package including 25 days annual leave rising with service, opportunities for learning and career development and a choice of flexible benefits.

To discuss further, please contact Social Housing Recruitment and speak to Becky Joiner 01252 954 978 for an informal and confidential discussion or email b.joiner@principalpeople.co.uk.