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Customer Service Administrator


Job Title Customer Service Administrator
Contract Type Permanent
Location Farnborough
Salary £14k - 15k per year + dependent on experience
Job Published 25 days ago
Contact Name Tara Waterman
Contact Email

Job Description

Principal People are proud to hold a 4.9/5 rating on Glassdoor. We have grown by 600% over the past 5 years, increasing our team from 3 to 35! We are a passionate business, who do all that we can to offer a great working environment. In the past 12 months we have organised 3 companywide holidays to thank our team for their hard work.

Principal People are currently recruiting for a Customer Service Administrator; a newly created role for our growing business.

Absolutely no experience is necessary as full training will be provided.

What does it mean to work in recruitment?

Recruitment put simply, is finding the right candidates for another business.

Principal People specialise in Health, Safety and Environmental recruitment, which means that we source candidates who ensure the safety and wellbeing of others.

Our Recruitment Consultants spend their days building relationships with businesses, while our Resourcing Partners spend their time finding the right candidates for our clients.

What is a Customer Service Administrator?

Our resourcing team are extremely busy every day, working through a volume of candidate applications for the live roles we advertise, in addition to sourcing candidates who are a potential match for our live roles, through our database.

One of our challenges is the time it takes to work through our database and volumes of applications, to find the right candidates.

We are now looking for a superstar to help our resourcing team, in matching great potential candidates for the jobs we are working on at any given time.

The Customer Service Administrator will work closely with our Resourcing Partners, working through the volumes (hundreds!) of candidates we source and using a set criteria to pass on any candidates you think may be right for the job.

What will I be doing every day?

You will be working 9.00am – 5.00pm Monday to Friday in a dynamic office environment.

The successful Customer Service Administrator will be responsible for:

  • Working with a set brief to find candidates who look good on paper for our live jobs (full training will be given on what to look for)
  • Working across a range of job boards, our database and CV applications, sorting through a volume of candidate CV’s, to identify potential matches for the roles we are working
  • As you develop, calling candidates to ask a few initial questions about their work search, before passing them along to the resourcing team to interview

Of course, this role offers a huge opportunity to progress in our business and develop into a Resourcing Partner role.

For more information please contact Tara Waterman on 01252 759162, or simply apply today and we will be in contact with you within 3 working days.

Ref: PPTWCSA | Published: 21 Nov 2019